Delivery and Returns


Delivery

Due to the heavy weight of our wood products, we tend to use Courier for delivery. As we are in a remote location we are unable to offer 24 hour shipping.

Mainland UK

Standard Delivery 5-7 days £9.50

Non-Mainland UK

Standard delivery 5-7 days £9.50

The following postcodes only – IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZW, BT, IM, TR21 & TR25

Rest of the World

Unfortuantely delivery not available at this time

Returns

If an item arrives damaged or we have supplied you with the incorrect product, we will arrange a replacement to be sent out, we will cover the costs of your return postage. Please contact us in this instance.

You need to obtain a returns number in order to receive a refund or exchange.  Please email us and we will issue you with a returns number.

How to return

Email us at info@mhwoodland.co.uk or using the contact us section to obtain a returns number.

Using the original documentation and packaging material please pack up the goods and write the returns number on the address label

Please note on the document inside the parcel if you require a exchange or replacement.

Please allow up to 14 days for a refund.  Please allow 10 days for a replacement.

Send parcel to: M H Woodland, Yr Hen Feudy, Llanycefn, Clunderwen, Pembrokeshire SA66 7XT