Delivery and Returns Information
Due to the heavy weight of our wood products, we tend to use Courier for delivery. As we are in a remote location we are unable to offer 24 hour shipping.
Mainland UK addresses
Standard Delivery for orders under £10.00 is £6.00
Many of our wood items are very heavy as they are made from Hardwood. All such items have to be delivered via couriers - all prices are for packaging and courier delivery.
Heavy Delivery for orders over £10.01 - £59.99 is £10.00
Super Heavy Delivery for orders over £60 and upwards is £15.00
Please contact us for a quote to addresses outside of mainland UK such as Northern Ireland, Isle Of White, Isle of Man and Scottish Highland Isles.
Rest of the World
Unfortunately due to Bio-security rules, delivery is not available at this time
If an item arrives damaged or we have supplied you with the incorrect product, we will arrange a replacement to be sent out, we will cover the costs of your return postage. Please contact us in this instance.
You need to obtain a returns number in order to receive a refund or exchange. Please email us and we will issue you with a returns number.
How to return
Email us at firstname.lastname@example.org or using the contact us section to obtain a returns number.
Using the original documentation and packaging material please pack up the goods and write the returns number on the address label
Please note on the document inside the parcel if you require a exchange or replacement.
Please allow up to 14 days for a refund. Please allow 10 days for a replacement.
Send parcel to: M H Woodland, Yr Hen Feudy, Llanycefn, Clunderwen, Pembrokeshire SA66 7XT